Our gateway supports a wide variety of payment methods, which may vary depending on your location. These include options such as credit cards, bizum, Apple Pay, Google Pay, Cryptocurrencies or other local methods. We recommend you review the available options at the time of your purchase

Yes, you can choose to save your card details to facilitate future payments. This option is offered during the checkout process and in the “My payment methods” section when you are registered.

There are no additional charges for using our payment gateway.

It is not possible to change the payment method once the transaction has been processed. If you make a purchase with a card and then prefer to use another one, it will not be possible to change it. In this case, you will have to contact premiumpay support to request a refund and redo the purchase with the correct method. We recommend that you review the details before finalizing the payment.

If your payment has been declined, please verify that your card details are correct and that you have sufficient funds. If the problem persists, contact your bank or our premiumpay support service.

To request a refund, you must contact premiumpay support. We will provide you with the necessary instructions.

Once your payment is processed, you will receive a confirmation email. You can also check the status of your payment in your user account on the website.

Yes, we offer technical support. If you encounter any problems, do not hesitate to contact us through our premiumpay support service.

There are two possible sales methods: One-time sales and subscription sales. One-time payments are those products that require a one-time purchase to access their content. Subscription sales are those products that require a periodic subscription to access their content.

No. Subscriptions can have automatic or manual renewal. Automatic renewal is a subscription that renews itself at the end of the current period, without you having to do anything. Manual renewal is a subscription that will be cancelled automatically at the end of the current period, unless you decide to renew it manually before it expires.

This will depend on the payment method used to purchase a subscription. If the payment method is made with a new card, the renewal will be automatic. Otherwise, the renewal will be manual.

It is only possible to change a subscription from manual to automatic when you renew it.

If the renewal is manual, you don\\\'t have to do anything, it will be automatically cancelled when the current period ends. If the renewal is automatic, you must select the Cancel subscription option of the desired subscription. If the creator deleted the service, your subscription will be cancelled automatically when your current period ends.

Yes, as long as the service has not been deleted by its creator. In this case, you must access the \\"Ended\\" section of \\"My Subscriptions\\" and select the option \\"Reactivate Subscription\\".