General Conditions

1. Purpose

The purpose of this document is to establish the General Conditions of Sale of the service / product "premiumpay", of online sale.

2. Identity of the parties

The general conditions of sale described below (hereinafter General Conditions of Sale), govern exclusively the contractual relations between any user (hereinafter referred to as "User" or "You") and the seller, which is BETANDEAL USA, CORP., owner of the company that adopts as commercial name BETANDEAL (hereinafter BETANDEAL) with registered office at 2655 S LE JEUNE RD STE 905, CORAL GABLES, FL 33134 (USA) and EIN 88-2679370.

3. Placing your order

  • It is an essential requirement to be of legal age to be able to make a purchase in
  • It is an essential requirement that in your registration you provide us with at least a mobile or landline contact telephone number and an email address.
  • The means of contact that we will use to send you and the notifications about your order will be mainly the email, although sometimes we can also use the telephone or the physical postal address, which you will have previously provided us when completing your registration on our website to be able to buy.
  • If we accept your order, you will receive in your email previously provided in your user account, our acceptance by issuing an Order Confirmation. This Order Confirmation will be effective from its shipment. If, on the other hand, we are unable to accept your Order, we will try to contact you by email, telephone or postal mail.

4. Availability

Availability of products: BETANDEAL will do everything possible to please all its customers in the demand for the services/products. But all orders for services/products are subject to their availability and, in this regard, if there are difficulties in their supply, we reserve the right to provide you with information about substitute services/products of equal or higher quality and value that you may order. If you do not wish to place an order for those substitute services/products, we will refund any amounts you may have paid.

5. Delivery

BETANDEAL undertakes to deliver access to the services and, where appropriate, the products, under valid and understandable conditions. For the purposes of these Conditions, the service will be understood to be provided completely at the time you receive in your email, telephone or communication system chosen the access data to the contracted services.

In the event that you have contracted the delivery of a physical product and, only in the case of products, it will be delivered in perfect condition to the delivery address that you indicate in the order form. You can request the delivery of the items, at another address and to another natural person different from the one who subscribes to the order, as long as the delivery address is located in Spain and / or Europe.

Orders will not be delivered to P.O. Boxes.

In order to optimize delivery, please indicate an address at which the order can be delivered within normal working hours. BETANDEAL makes its shipments through leading courier companies in the sector. BETANDEAL will make available to the client all the data about your shipment (such as the tracking number, for example) of the agency through which it will arrive and the telephone number of the courier company, so that you can contact them and know at all times the place where your shipment is located.

The delivery of the goods will be made at the address designated by you. In case of absence of the recipient, at the time of delivery, a receipt will be left indicating how to proceed to arrange a new delivery.

BETANDEAL reserves the right to vary the type of shipment and the company by which it is made, regardless of what is stated on these pages and provided that it does not involve a manifest damage to the client. In general, when the weight or dimensions of the order exceed the maximum established by the usual carrier, we will contact you to inform you of the carrier to be used and the specific deadlines in that case.

The postage derived from the shipments of the purchased items will be reflected at the final moment of the purchase and will depend on the chosen modality, and the place of destination. These conditions may be modified.

For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the product(s) have been "delivered" at the time of signing the receipt of the same at the agreed delivery address.

5.1 Delivery times

The delivery times and availability of the contracted service, not of physical products, is 24/48h from the confirmation of the order. If it is necessary to modify these conditions due to the special nature or problems with the order, we will contact you to inform you of the specific deadlines.

If for any reason we are unable to meet the estimated delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new date of availability of the service or cancel the order with a full refund of the price paid.

5.2 Impossibility of delivery

We reserve the right to remove any product/service from our website at any time and/or to remove or modify any material or content thereof. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process any order after we have submitted the Order Confirmation, and we reserve the right to do so at any time, in our sole discretion.

We will not be liable to you or any third party for removing any product/service from our online sites, removing or modifying any material or content from the website, or for refusing to process an order once we have sent you the Order Confirmation.

6. Prices

The prices reported include taxes, applicable on the day of the order, but exclude shipping costs, if necessary, which will be added to the total amount due as set out in the table below:

The PRICE OF THE SERVICES/PRODUCTS will be the one that appears on the online site. The price is expressed with taxes included, as these taxes are fixed on the date of acceptance of the offer. The price must be paid in full at the time of purchase.

BETANDEAL reserves the right to modify at any time the sales prices listed on its web pages or online sites, but the services / items will be invoiced based on the rates in force at the time the order is registered subject to availability on that date.

7. Payment

Payment for orders may be made using the following methods:

  • Payment by credit or debit card. We reserve the right NOT to accept certain payments with certain credit cards.
  • Payment with Stripe account
  • Payment with Skrill account

BETANDEAL reserves the right to change the payment methods, being able to create new ones or eliminate any of the existing ones, without the user / client of the web pages being able to make claims for this reason. However, if the change in the payment method affects an order already placed, we will contact the customer to inform him of said change, offering him the option to cancel the order if he considers it convenient.

7.1 Payment by credit/debit card

The charge is made online, that is, in real time, through the payment gateway of the corresponding financial institution and once it has been verified that the data communicated are correct.

In order to give maximum security to the payment system , BETANDEAL uses secure payment systems from leading financial institutions in electronic commerce.

In this sense, confidential data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. The SSL encryption system we use gives total security to the transmission of data over the network. Your data enjoys total confidentiality and protection.

Credit card data is not recorded in any database of ours. They are only used in the virtual POS (Point of Sale Terminal) of our financial institution, through its Secure Payment Gateway.

Credit cards will be subject to checks and authorisations by the issuing company but, if that entity does not authorise payment, we will not be liable for any delay or non-delivery and will not be able to enter into any Contract with you.

BETANDEAL reserves the right to verify the personal data provided by the customer and adopt the measures it deems appropriate (including the cancellation of the order) so that the service / product purchasedor is deliveredor in accordance with the data contained in the order.

8. Return Policy

Please note that the services/ products contracted on the online site or website of BETANDEAL is an instant service of access to services of sports betting forecasters, services that are provided in a way outside this company, so we are not responsible for the content of the services provided or their suitability, as the final service is provided by the tipster/forecaster of your choice. BETANDEAL is only responsible for providing the necessary access to it. BETANDEAL does not guarantee that the content of the services provided by the tipster has a good purpose, nor is there a guarantee of economic results or the quality of the content provided by the tipster of your choice.

You can cancel your premiumpay subscription at least 24 hours before the next subscription payment. If payment has already been made, no refund will be given, and your access will remain active for the duration of the paid period. Your satisfaction is important to us, and we are committed to providing you with the best service possible. If you have any questions or concerns regarding your subscription, please don't hesitate to contact our support team for assistance.

In cases where you consider that at the time of delivery the contracted premiumpay service, consisting only of access to the services of one or more tipsters of your choice, does not comply with the provisions of the Contract, you must contact us immediately through our customer service email [email protected], providing the data of the service / product, as well as the problem found.

Once we receive the notification in BETANDEAL, we will contact you to inform you about how you should proceed.

If at any time BETANDEAL could not fulfill its service, understood only as access to the contracted services, the return will be made on the same credit card, account PayPal or chosen payment system that was used to pay for the purchase.

BETANDEAL is not responsible for the content of the services to which access is given and must contact the provider of said services for the resolution of any doubts or disagreements you may have. The contracted service will be understood fulfilled, and without the possibility of claim or return, at the moment that the buyer has a first successful access to the content of the services of the contracted tipster.

The rights recognized by current legislation are safeguarded.

9. Guarantee of the services purchased

In accordance with the legislation on the Defense of Consumers and Users, BETANDEAL is responsible for the lack of conformity that manifests itself within the legal period.

Subjective requirements in accordance with the contract

In order to be in conformity with the contract, the goods and digital content or digital service must comply, in particular and where applicable, with the following requirements:

  • They must conform to the description, type of good, quantity and quality and have the functionality, compatibility, interoperability and other characteristics established in the contract.
  • They must be suitable for the specific purposes for which the consumer or user needs them and which the consumer has informed the undertaking at the latest at the time of conclusion of the contract, and for which the undertaking has expressed its acceptance.
  • They must be delivered or supplied together with all accessories, instructions, including in terms of installation or integration, and assistance to the consumer or user in case of digital content as provided for in the contract.
  • They must be supplied with updates, in the case of goods, or be updated, in the case of digital content or service, as established in the contract in both cases.

Objective requirements in accordance with the contract

(1) In addition to complying with the above subjective requirements for conformity, the goods and digital content or digital service shall meet all of the following requirements:

  • They must be fit for the purposes for which digital goods or content or digital services of the same type are normally intended, taking into account, where applicable, any existing technical standards or, in the absence of such a technical standard, any industry-specific code of conduct in the sector.
  • When applicable, they must have the quality and correspond to the description of the sample or model of the good or be in accordance with the trial version or preview of the content or digital service that the company would have made available to the consumer or user before the conclusion of the contract.
  • Where applicable, they must be delivered or supplied together with the accessories, in particular the packaging, and the instructions that the consumer and user can reasonably expect to receive.
  • They must present the quantity and possess the qualities and other characteristics, in particular with regard to the durability of the good, the accessibility and continuity of the digital content or digital service and the functionality, compatibility and security normally presented by the goods and digital content or digital service of the same type and that the consumer or user can reasonably expect, given the nature of the same and taking into account any public statement made by the company, or on its behalf, or by other persons upstream in the chain of transactions, including the producing entity, especially in advertising or labelling. The company will not be bound by such public statements, if it proves any of the following facts:

(2) In the case of contracts for the sale of goods with digital elements or for the supply of digital content or digital services, the undertaking shall ensure that updates, including those relating to security, which are necessary to maintain conformity are communicated and provided to the consumer or user during any of the following periods:

  • That which the consumer or user can reasonably expect in view of the type and purpose of the goods with digital elements or of the digital content or digital service, and taking into account the circumstances and nature of the contract, where the contract provides for a single act of supply or a series of separate acts of supply, where applicable.
  • The contract in which the digital content or service is to be supplied in accordance with the contract for the sale of goods with digital elements or the supply contract, where the latter provides for a continuous supply period for a period of time. However, when the contract for the sale of goods with digital elements provides for a continuous supply period equal to or less than 3 years, the period of responsibility shall be 3 years from the time of delivery of the good.

(3) In the event that the consumer or user does not install the updates provided within a reasonable time, the company shall not be liable for any lack of conformity caused solely by the absence of the corresponding update, provided that the following conditions are met:

  • The company has informed the consumer or user about the availability of the update and the consequences of its non-installation; and
  • The fact that the consumer or user did not install the update or did not do it correctly was not due to deficiencies in the instructions provided.

(4) Where the contract provides for the continuous supply of digital content or digital services over a period, the digital content or digital service shall be in conformity throughout that period.

(5) There shall be no liability for lack of conformity where, at the time of conclusion of the contract, the consumer or user has been specifically informed that a particular characteristic of the goods or digital content or digital service deviates from the objective requirements, and the consumer or user has expressly and separately accepted such divergence.

(6) Unless otherwise agreed by the parties, the digital content or digital service shall be supplied in accordance with the most recent version available at the time of conclusion of the contract.

Incorrect installation of goods and incorrect integration of digital content or digital service

A lack of conformity resulting from incorrect installation of goods or incorrect integration of digital content or service shall be deemed to exist where one of the following conditions applies:

  • The incorrect installation or integration has been carried out by the company or under its responsibility and, in the case of a sale of goods, its installation is included in the contract.
  • The contract provides that the installation or integration is carried out by the consumer or user, has been carried out by the latter and the installation or incorrect integration is due to deficiencies in the installation or integration instructions provided by the company or, in the case of goods with digital elements, provided by said company.

In the case of lack of conformity, you must inform us within two months of becoming aware of it, sending an email to [email protected], indicating your data, the number of your ticket / purchase invoice and the anomaly detected.

The instructions for the correct use and installation of the product and the warranty documentation included by the manufacturers are mandatory reading by the buyer.

The warranty will lose its validity in case of defects or deterioration caused by external factors, accidents, in particular, electrical accidents, wear, installation and use not in accordance with the supplier's instructions.

Products modified or repaired by the customer or any other person not authorized by the supplier are also excluded from the warranty.

10. Liability and Disclaimer

The photographs and the texts reproduced that present the services/products offered are merely informative.

The liability of BETANDEAL in relation to any service / product purchased on its web pages will be strictly limited, in any case, to the purchase price of said service / product and will not be compromised by simple errors or omissions that may have taken place, when all the necessary precautions have been taken in the presentation of the products.

BETANDEAL cannot be held responsible for damages, whatever their nature, both material and non-material or bodily, that may result from the improper operation or use of the services / products marketed. BETANDEAL cannot be held liable by a client or a third party for indirect damages, loss of exploitation or loss of profits occurred by any means whatsoever even if such damage, loss or damage had been foreseeable by BETANDEAL or if its eventuality had been brought to its attention. Subject to the provisions of the preceding paragraphs, betandeal's liability under these general conditions may not exceed an amount equal to the sums paid after the transaction that is at the origin of such liability, whatever the cause or form of the action in question.

BETANDEAL cannot be held responsible for the breach of the contract signed in case of force majeure, interruption of the activity or total or partial strike, in particular, of the postal services and means of transport or communications, floods or fire.

The provisions of this clause will not affect your rights recognized by law as a consumer, nor your right to withdraw from the contract.

In the event of a dispute, the customer may first contact BETANDEAL to reach an amicable resolution.

These General Conditions are governed by the law of the state of Florida (USA). The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of Miami (FL).